Shipping & Delivery
- How much is shipping?
- Why is my order arriving in multiple packages?
- Why is the Discovery Set the only product that ships free on its own?
- My delivery is delayed – what should I do?
- Can you deliver to a Packstation?
- Can I pick up my order in Hamburg?
- Which countries do you ship to?
- How long does shipping take?
- Are there customs fees or extra taxes?
- How can I track my order?
- Which shipping provider do you use?
- What happens if my order can’t be delivered?
- What should I do if my order arrived damaged or incorrect?
- All items are marked as shipped in my confirmation, but something’s missing – when will I get it?